System Status
Clinit Platform Status
Representative operational snapshot — updated periodically. Enterprise clients receive real-time alerts via dedicated channels.
All systems operational
Last checked: ... Cairo (EGT, UTC+3)
99.97%
90-day uptime
3
Incidents (90d)
<34m
Longest downtime
99.9%
SLA target
Service status
Core Platform
Dashboard (doctor.clinit.app)99.98%Operational
Patient Portal99.97%Operational
API (373+ routes)99.99%Operational
Mobile App (iOS & Android)99.95%Operational
Public Self-Booking99.97%Operational
Features
Appointment Scheduling100.0%Operational
Clinical Notes & EMR100.0%Operational
Billing & Invoicing99.99%Operational
Patient messaging automation99.94%Operational
AI Co-pilot (all 20 routes)99.91%Operational
Push notifications99.96%Operational
Integrations
Paymob Payment Gateway99.93%Operational
Stripe (international cards)99.99%Operational
Infrastructure
Cloud database99.99%Operational
File storage (images & documents)99.97%Operational
Global CDN & edge network100.0%Operational
Redis cache100.0%Operational
Transactional email99.97%Operational
Overall uptime — last 10 months99.97% avg
Recent incidents
minor
Patient messaging delivery delays — resolved
May 3, 2026 · Duration: 34 minutes
Patient messaging provider experienced elevated latency between 14:12–14:46 EGT. Messages queued and delivered after restoration. No messages lost.
minor
Slow API response times — resolved
Apr 18, 2026 · Duration: 18 minutes
Database connection pool exhaustion during peak hours (09:00–09:18 EGT). Pool size increased. Monitoring thresholds tightened.
minor
AI features temporarily unavailable — resolved
Mar 29, 2026 · Duration: 52 minutes
Primary AI model provider outage. Clinit AI failover activated automatically; full recovery within 52 minutes.
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Service Level Agreements
Starter / Professional99.9% monthly
Enterprise99.95% monthly + dedicated infra
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